Privacy Policy

Privacy Policy

Information We Collect

When you call us or fill out a form on our website, we may collect your name, phone number, email address, and the property address where you need tree removal. We also collect details about the job, such as the type of tree, its location, and any hazards you describe.

Like most websites, we automatically collect certain technical information when you visit. This may include your IP address, browser type, device type, pages you view, and the time you spend on our site. We use this to keep our website running smoothly and to understand how people find us.

How We Use Information

We use your contact details to respond to your request, schedule a crew, and keep you updated about your tree removal. If you call us, we may use your phone number to text or call you back with important updates about the job.

We also use your information to improve our services, send invoices or receipts, and comply with legal requirements. We do not sell your personal information to anyone.

Cookies and Tracking

Our website uses cookies and similar technologies to remember your preferences and help the site work properly. Cookies are small files stored on your device that let us recognize you on return visits.

You can set your browser to refuse cookies or alert you when cookies are being sent. If you disable cookies, some parts of our website may not function as intended, but you can still call us for emergency tree removal.

Analytics and Third-Party Tools

We use third-party analytics tools, such as Google Analytics, to understand how visitors use our site. These tools collect anonymous data about page views, clicks, and traffic sources. They do not identify you personally.

We may also use third-party services for scheduling, customer communication, or payment processing. These providers have their own privacy policies and only receive the information needed to perform their specific tasks.

Data Sharing and Disclosure

We share your information only when necessary to complete your tree removal job or run our business. This may include sharing your address and job details with our crew, subcontractors, or equipment suppliers.

We may also disclose information if required by law, such as in response to a court order or to protect the safety of our team or others. We never sell or rent your personal information to third parties for marketing purposes.

Data Retention

We keep your personal information for as long as needed to provide services, maintain business records, and meet legal obligations. When we no longer need it, we securely delete or anonymize it.

If you ask us to delete your information, we will do so unless we are required to keep it for legal or accounting reasons.

Data Security

We take reasonable steps to protect your information from unauthorized access, loss, or misuse. These steps include secure servers, restricted access to personal data, and regular reviews of our security practices.

No method of transmission over the internet is completely secure, but we work hard to safeguard your data. If you have concerns, please contact us using the details below.

User Rights

You have the right to request access to the personal information we hold about you. You can also ask us to correct inaccurate details or delete your information, subject to legal limits.

If you wish to exercise any of these rights, please reach out to us by phone or email. We will respond promptly and help you with your request.

Children's Privacy

Our services are meant for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us so we can remove it.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will post the new version on this page with a new effective date.

We encourage you to review this page occasionally. Your continued use of our website or services after changes are posted means you accept the updated policy.

Contact Information

If you have questions about this Privacy Policy or how we handle your information, please call us at +18664591318. You can also reach us by email or mail using the details below.

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